Terms of Service

Last updated: 7/12/2025

1. Acceptance of Terms

By accessing and using JetOnDemand's platform and services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our services.

2. Description of Services

JetOnDemand provides a platform that connects private jet operators, brokers, and passengers. Our services include:

  • Flight booking and reservation services
  • Fleet management tools for operators
  • Broker services and trip coordination
  • Payment processing and billing
  • Customer support and communication tools

3. User Accounts

3.1 Account Creation

To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

4. Booking and Payment Terms

4.1 Flight Bookings

All flight bookings are subject to availability and confirmation by the aircraft operator. We reserve the right to cancel or modify bookings due to operational requirements or safety concerns.

4.2 Payment Terms

Payment is required at the time of booking confirmation. All prices are quoted in USD unless otherwise specified. Additional fees may apply for fuel surcharges, landing fees, and other operational costs.

4.3 Cancellation Policy

Cancellation policies vary by operator and are specified at the time of booking. Generally, cancellations made more than 24 hours before departure may be subject to a cancellation fee.

5. User Responsibilities

You agree to:

  • Provide accurate and complete information for all bookings
  • Comply with all applicable laws and regulations
  • Respect the rights of other users and service providers
  • Not use our services for any illegal or unauthorized purpose
  • Maintain appropriate insurance coverage for your travel
  • Follow all safety instructions and procedures

6. Operator and Broker Responsibilities

Aircraft operators and brokers using our platform must:

  • Maintain valid operating certificates and insurance
  • Ensure aircraft airworthiness and safety compliance
  • Provide accurate pricing and availability information
  • Maintain professional standards and customer service
  • Comply with all aviation regulations and requirements

7. Intellectual Property

The JetOnDemand platform, including its content, features, and functionality, is owned by us and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

8. Limitation of Liability

JetOnDemand acts as an intermediary platform and is not responsible for:

  • Flight delays, cancellations, or operational issues
  • Safety incidents or accidents
  • Disputes between users and operators
  • Third-party service failures
  • Weather-related disruptions

Our liability is limited to the amount paid for the specific service in question.

9. Indemnification

You agree to indemnify and hold harmless JetOnDemand, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

10. Termination

We may terminate or suspend your account and access to our services at any time, with or without cause, with or without notice. You may terminate your account at any time by contacting our support team.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these Terms or your use of our services shall be resolved in the courts of [Your Jurisdiction].

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our platform. Your continued use of our services after such changes constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@jetondemand.com
Address: [Your Company Address]
Phone: [Your Contact Number]